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Terms & Conditions

Last updated: [INSERT CURRENT DATE]. Please review carefully.

1. Service Agreement

Welcome to Executive Lane. These Terms and Conditions govern your use of our chauffeur and transportation services. By booking a ride with us, you agree to comply with these terms.

Please Insert: [Specific jurisdiction/governing law clause, e.g., "These terms are governed by French law."]

2. Bookings and Payments

2.1 Reservations

Reservations can be made via our website, email, or phone. All bookings are subject to vehicle and chauffeur availability. We recommend booking at least [X hours] in advance.

2.2 Payment Methods

We accept major credit cards (Visa, MasterCard, American Express) and bank transfers. Payment is required [details on payment timing, e.g., "prior to service" or "upon completion"].

2.3 Pricing

Our rates are fixed and include chauffeur service, fuel, and applicable taxes. Additional charges may apply for [list extras like tolls, parking, waiting time].

3. Cancellation Policy

We understand plans change. Our cancellation policy is as follows:

  • Cancellations made more than [24 hours] before pickup: Full refund.
  • Cancellations made between [12 and 24 hours] before pickup: [50% charge].
  • Cancellations made less than [12 hours] before pickup: Full charge applies.

4. Passenger Conduct

Passengers are expected to behave respectfully. Smoking, alcohol consumption (unless unauthorized), and illegal activities are strictly prohibited in our vehicles. Executive Lane reserves the right to terminate service immediately if passenger behavior poses a risk.

5. Liability

Executive Lane is not liable for delays caused by force majeure events such as severe weather, natural disasters, or unexpected traffic incidents. Our liability for lost luggage is limited to [Insert Limit if applicable or reference local law].

6. Modification of Terms

We reserve the right to update these terms at any time. Continued use of our service after changes constitutes acceptance of the new terms.

7. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:

Executive Lane
41a, avenue du Bois
L 1251 Luxembourg
contact@executive-lane.com