Data Privacy Policy

1. Introduction

Executive Lane is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the General Data Protection Regulation (GDPR).

2. Data Collection

We may collect the following types of personal data when you use our services:

• Identity Data: Name, surname.
• Contact Data: Email address, phone number, pickup/drop-off addresses.
• Transaction Data: Payment details, booking history.
• Technical Data: IP address, browser type, cookies.

3. Purpose of Processing

Your data is processed for the following purposes:

• To manage and execute your transportation bookings.
• To communicate with you regarding your service (confirmations, updates).
• To improve our website and services via analytics.
• To comply with legal obligations (accounting, tax).

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically, booking data is kept for [X years].

5. Data Sharing

We do not sell your personal data. We may share your data with trusted third parties necessary for service delivery, such as:

• Payment processors (securely).
• Chauffeur partners (only necessary trip details).
• IT service providers (hosting, maintenance).

6. Your Rights

Under GDPR, you have the right to:

• Access your personal data.
• Correct inaccurate data.
• Request erasure of your data ("Right to be forgotten").
• Object to processing of your data.

To exercise these rights, please contact our Data Protection Officer at: privacy@executive-lane.com.

7. Cookies

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.